AeroBurn Burn Gel Spray is a ready‑to‑use, non‑aerosol hydrogel formulated for fast, soothing relief of minor burns, scalds and sunburn. The pump action delivers a fine, even layer directly to the affected area without the need to touch the skin, supporting hygienic, contact‑minimised application in first aid settings. The clear gel allows easy visual monitoring of the site while providing a comforting cooling sensation.
Designed for everyday first aid through to workplace safety stations, the water‑soluble gel can be rinsed off with water to reassess the injury or reapply fresh gel as required. Simple directions guide users to apply a generous layer, avoid rubbing, allow cooling for up to 30 minutes, and repeat if necessary. The compact 50 mL bottle fits conveniently into first aid kits, vehicles and grab‑and‑go pouches, and the non‑pressurised format is suitable for storage in a wide range of environments.
Clear on‑pack symbols and instructions support correct use and storage. The product is intended for minor burns only. The formulation contains propylene glycol, glycerine, silicone emulsion and carbomer to form an effective, skin‑friendly hydrogel. Warnings advise discontinuing use and seeking medical attention if symptoms persist or if the burn is severe or extensive.
The pump bottle format helps reduce cross‑contamination risk while enabling quick, targeted coverage over awkward areas such as shoulders, neck and forearms. The intuitive spray action supports confident use by both trained responders and the general public in time‑critical situations.
- Hygienic spray application: touch‑minimised, non‑aerosol pump
- Cooling comfort: formulated to soothe minor burns, scalds and sunburn
- Water‑soluble: rinses off easily to reassess and reapply
- Clear gel: maintains visibility of the affected area during care
- Portable 50 mL bottle: suitable for kits, vehicles and site cabinets
This product is not a substitute for direct medical attention from a healthcare practitioner. Always read the label and follow the directions for use.
Returns Policy
1. Prior Approval Required: All returns must be approved by us prior to sending any goods back. Please contact us to obtain a return authorisation before returning any items.
2. Claims for Issues: Claims for short delivery, incorrect supply, or damaged goods during transport must be made within 7 days of the delivery date. Please inspect your goods upon receipt and notify us immediately if there are any issues.
3. Return Conditions: We generally do not accept returns for any reason other than a faulty product. This includes returns due to change of mind or incorrect orders However, at our discretion and depending on the product, we may accept non-faulty returns. These will incur a 10% restocking fee based on the product's purchase price. Refunds will be processed for the remainder of the order minus the original shipping cost and restocking fee, after the item has been inspected and approved. The buyer is responsible for returning the item in the same condition it was received. We do not accept returns for items that are damaged, opened, or not in original condition.
4. Lost Returns: If a returned item is lost in transit from the buyer to Solmed, we will not be held responsible. Please ensure that you use a trackable and insured shipping method..
5. TGA Duties: For products regulated by the Therapeutic Goods Administration (TGA), returns must comply with relevant TGA regulations and guidelines. Any return of TGA-regulated products will be subject to additional conditions as required by law.
6. Return Shipping Costs: Return shipping costs are the responsibility of the buyer unless otherwise agreed upon in the case of faulty products.
7. If you have any questions regarding returns or need assistance, please contact us before proceeding with the return process.
Cancellation Policy
1. Cancellation Request Timeframe: Customers may request to cancel an order within one (1) hour of placing the order. Cancellation requests received within this timeframe will not incur any administration or cancellation fees, provided the order has not yet been processed for fulfilment.
2. Cancellation Requests After One Hour: Cancellation requests made after one (1) hour from the time the order is placed are not guaranteed and will be considered at the sole discretion of Solmed, as products may have already been allocated, processed, or ordered from suppliers for fulfilment.
3. Administration Fee: If Solmed approves a cancellation request submitted after the one (1) hour processing period, a 10% administration fee may be applied to the order value to cover processing, handling, and supplier administration costs.
4. Orders Already Shipped or Ready for Collection: Orders that have already been shipped, dispatched, or marked as ready for collection cannot be cancelled. In these circumstances, the order will instead be subject to our Returns Policy, where applicable.
5. Right to Decline Cancellation: Solmed reserves the right to decline cancellation requests where the order has already entered the fulfilment process, been packed, dispatched, or where the products have been specially ordered or allocated for the customer.
6. How to Request a Cancellation: All cancellation requests must be submitted as soon as possible by contacting us and providing the order number and relevant purchase details. A cancellation request is not considered accepted until confirmed in writing by Solmed.
Shipping
1. Responsibility for Delivery: Once your parcel is with the courier service, it is beyond our control. We are not responsible for any loss, damage, or delivery issues that may occur once the parcel is in the possession of the courier.
2. Authority to Leave: All orders are dispatched without the requirement of a signature. The courier may leave your parcel in a location they deem to be a “safe place.” We cannot be held liable for any loss, damage, or theft that may arise from this decision.
3.Signature on Delivery: For added security, you may select the Signature on Delivery option at checkout. This ensures your parcel will not be left unattended. If no one is available to receive it, the parcel will be taken to the nearest post office or courier depot for collection.
4. Tracking Information: Tracking numbers will be provided to you via email. It is the buyer’s responsibility to monitor the progress of their parcel using the tracking information provided.
5. Buyer’s Responsibility: Any discrepancies or issues with the delivery must be followed up with the respective courier service by the buyer.
6. Transit Cover (Optional): You may purchase transit cover to insure the value of your order in case of loss, damage, or theft. The cost is 1% of your order total. Please contact us if you’d like to add this to your order. This is the only option that provides coverage for your order value.