Welcome to Solmed - Your NDIS Support Partner

Solmed takes pride in offering comprehensive support to NDIS Recipients, Support Coordinators, and Plan Managers through our audited registration certification. As an audited NDIS registered provider, we provide a wide range of products and aids across various categories that are eligible for funding under the National Disability Insurance Scheme (NDIS).

Our Categories of Support

At Solmed, we understand the diverse needs of NDIS participants, which is why we offer an extensive selection of products. Our offerings span across the following categories:

  1. Continence Care: Products and aids designed to support individuals with incontinence, including catheters, urine bags, and continence pads.
  2. Aids to Daily Living: Essential items to assist with daily activities and tasks, promoting independence and quality of life.
  3. Mobility Aids: Equipment to aid in mobility, including wheelchairs, walking frames, and rollators.
  4. Enteral Feeding: Supplies for enteral nutrition, such as feeds, giving sets, and enteral syringes.
  5. Personal Protective Equipment (PPE): Items to ensure personal safety and hygiene, including masks, gloves, and sanitisers.
  6. Wound Care: Products for the management and treatment of wounds, including dressings, bandages, and wound cleansers.
  7. First Aid Supplies: Essential supplies for first aid treatment and wound care.
  8. Respiratory Support: Equipment and supplies to support respiratory health, such as nebulisers, oxygen masks, and tubing.
  9. Intravenous Care: Supplies for intravenous therapy, including IV catheters, infusion sets, and IV solutions.
  10. Skin and Surface Preparations: Products for skin and surface preparation, including antiseptic wipes, skin protectants, and disinfectants.

Empowering Choice & Control

The NDIS represents a revolutionary approach to disability support, empowering individuals with permanent and significant disabilities to take control of their lives. It provides lifetime funding support and aims to offer choice and control over the supports needed to achieve personal goals and aspirations.

Eligibility and Funding

If you're eligible for NDIS support, your products and aids can be funded through your NDIS plan. It's essential to include these items in your plan to ensure seamless access to the support you need.

Using NDIS Funding at Solmed

As a registered NDIS provider, Solmed simplifies the process of accessing assistive products and aids across various categories. To purchase from Solmed using NDIS funding, simply place your order online and select the "NDIS Recipient" option at checkout. Provide us with your Date of Birth, Name, and Plan Number, and we'll handle the rest. If you are plan managed, kindly provide your plan manager's email address as well. Once payment is processed through the NDIS, your order will be dispatched promptly.

Additionally, you have the flexibility to purchase online, visit our Penrith warehouse in person, or place an order over the phone or via email.

Flexible Payment Options

Depending on how your NDIS plan is managed, we offer flexible payment options to suit your needs:

  • NDIA Managed: We complete the service delivery and seek payment directly from the NDIA.
  • Self-Managed: Choose your preferred payment method, whether it's by credit card, PayPal, or another option. After your payment is processed, we'll provide you with an invoice, giving you the opportunity to seek reimbursement from the NDIA.
  • Plan Managed: Once your order is placed, we'll send the invoice directly to your Plan Manager for reimbursement. Upon receipt of the funds, we promptly dispatch your order.

Feedback and Complaints

At Solmed, we value your feedback and strive to provide exceptional service. Below, you'll find links to our feedback and complaints summary, as well as a form to submit your feedback or address any concerns.

[Feedback and Complaints Summary] [Feedback Form]

For any assistance or inquiries, please don't hesitate to contact us. We're here to support you on your journey.

Together, let's make a difference in your life.